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Hookah Love Blog

Hookah knowledge, hookah debate, hookah fun
20
Jul

International Shipping (outside of North America) F.A.Q. – How much does it cost to ship to my country?

????! Hola! Guten tag, comment ça va? We here at Hookah-Shisha.com may not be able to freely converse in a myriad of dialects but we are fluent in the international language of hookah! As such we routinely ship hookahs to all seven continents (that’s right, even Antarctica!) All our international orders are shipped via USPS, because they are the most reliable and cost effective courier we have found. USPS offers two shipping speeds – Priority and Express. Priority shipping generally takes about two to three weeks, and Express shipping takes about 7-10 days, depending on the efficiency of customs.  Also, please keep in mind that you may be asked to pay additional duties from your customs office before your order is released to you.  Duties, or import taxes, vary greatly from country to country so it is difficult for us to keep track of how they are calculated.   We always recommend to our international customers to be prepared to pay any additional duties if necessary, and to contact the customs agency of their country to obtain the most recent and up-to-date information regarding duties.  If you are asked to pay a duty that you feel is unreasonable, you are not obligated to pay it and have the option to refuse the order,  which will then be returned to us. Once the order has been returned we have two options; we can refund the order less the original shipping charge and a 15% restocking fee, or we can resend your order and you will be responsible only for the shipping cost. That being said the overwhelming majority of our orders make it across international borders without incident. We ship quickly and conveniently to all corners of the globe, and with the LiveHelp chat on our website, we are very easy to contact if you should need assistance. So no matter where you are we are your neighborhood hookah stop! Ciao!

How much does it cost to ship to my country?

International shipping rates vary depending on your location, the total weight of your package, and your desired shipping method.  Your shipping options will be presented to you during the checkout process.  If you have not set up an account with us yet and simply wish to inquire about the shipping cost without following through with the checkout process, you may estimate the shipping cost of your order by following these steps:

Step 1: Place the items you wish to know the total shipping cost on into your virtual shopping cart by pressing the “ADD TO SHOPPING CART” button on the product page.

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Step 2: Once you have placed all of the desired items into your shopping cart, click on the “Estimated Shipping Charges” button found underneath the order total.

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Step 3: A pop-up window will appear where you will enter your address information.  Be sure to fill out your city, state (if applicable), province (if applicable), postal code and country.  The more specific the information you provide, the more accurate the shipping costs.  After you have filled out your address information, click on the “submit” button.

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Step 4: The next window will say “Choose Shipping Provider” at the top.  Make sure that you select “USPS” and not “UPS,” which is the default shipping method.  Your 2 shipping options with costs will now be presented to you.

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38 Responses to “International Shipping (outside of North America) F.A.Q. – How much does it cost to ship to my country?”

  1. 1
    Jasenko Says:

    HI,do you ship to Bosnia and Herzegovina.Country is next to Croatia and we have DHL,Fedex and UPS in our country.Why it is not on the list?

  2. 2
    yoni Says:

    Hey I wanted to know if you do delivery to Israel?

  3. 3
    Katie Says:

    Yes, we do!

  4. 4
    Alex Says:

    Do you ship to Kazakhstan by any chance.

  5. 5
    Felix Says:

    Hey, do you ship to Germany?

  6. 6
    Katie Says:

    Yes, we do!

  7. 7
    Nasser Says:

    hi there i want ask do you ship to QATAR

  8. 8
    Katie Says:

    Technically, yes. However, I would suggest contacting our customer service team to discuss your options, because we have found the Qatar postal service to be unreliable. Just email info@hookah-shisha.com, and they will help you find the best option!

  9. 9
    jimbo Says:

    hi i would like to know if you sending to Greece

  10. 10
    Katie Says:

    Yes! We do!

  11. 11
    aarif Says:

    Hi
    Im trying to get an estimate for shipping to saba and its not working. It wont give me an estimate nor will it continue when I check out. I know it has worked a few months ago when I bought tobacco and other stuff from this website.

  12. 12
    GabrielM Says:

    Hi, I would like to know if you ship to Brazil.. thank you.

  13. 14
    Katie Says:

    Please contact our customer service department at info@hookah-shisha.com

  14. 15
    Faryaal Says:

    Hi can you also engrave shishas?

  15. 16
    Alex Says:

    Hey, do you ship to Russia?

  16. 17
    Katie Says:

    Yes, we do!

  17. 18
    Katie Says:

    No, sorry, Faryaal. We do not do engraving.

  18. 19
    Vic Says:

    Do you deliver to the UK? Can’t find it on the list

  19. 20
    Katie Says:

    Yes we do!

  20. 21
    Zsanett Says:

    Hi! Do u deliver to Hungary?

  21. 22
    Katie Says:

    Yes, we do!

  22. 23
    Eva Says:

    Hey! Do you ship to Slovenia?

  23. 24
    Katie Says:

    Yes, we do!

  24. 25
    Adam Says:

    Ship to Singapore?

  25. 26
    Richard Says:

    Do you guys ship to south korea?

  26. 27
    Katie Says:

    Yes we do, Richard. If you have any issues, please contact out customer service representatives.

  27. 28
    Rinaldy Says:

    Do you ship to Indonesia? I can’t find Indonesia in the list of countries at the checkout.

  28. 29
    Katie Says:

    Unfortunately, we do not ship to Indonesia. I’m sorry!

  29. 30
    alex Says:

    by any chance will it be stopped if it comes to mexico?, i asked for a big order of tabaco/hookahs

  30. 31
    Katie Says:

    There is always a chance that your order will be stopped by International Customs. We recommend that you contact your Customs office and find out the correct protocal. Thanks!

  31. 32
    Adil Says:

    do you ship to Kazakhstan ?

  32. 33
    Katie Says:

    Unfortunately, we do not ship there. I’m sorry!

  33. 34
    T Says:

    Hi, do you ship to Hong Kong, and how much do the shipping cost?

  34. 35
    olivia Says:

    hi do you ship to boracay phillippines ?

  35. 36
    Danny Says:

    Hi Olivia! We ship all over the world. Please contact our customer service department for more specific information regarding shipments to your country. Email info (at) hookah-shisha.com or click the livehelp button on our website to chat with one of our customer service reps.

  36. 37
    laduk Says:

    Hello, do you ship to Czech Republic? I’m trying to get an estimation of my shipping charges, but I’m failing all the time with getting this: “No shipping rates were returned for your order. The shipping provider’s server may be unavailable at this time. Please try again in a few minutes. If the problem persists, please contact the store administrator.”

  37. 38
    Katie Says:

    We do ship there, please contact customer service, and they can help you figure out your shipping rates. info@hookah-shisha.com

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