Hookah Love Blog

The answer to this question is “possibly.” International duties vary from country to country and the best place to find out duty charges for your country is to contact your local customs office. We mark international orders as “gifts” (for all countries except Canada) but we cannot guarantee the avoidance of duties. We recommend [...]

Currently, we do accept personal checks. You must include a printed copy of your order invoice, write the order (or invoice) number on the check, and include a copy of a government-issued photo ID card which displays your birth date (you must be 18 years of age or older to order our products). If [...]

Yes, we ship internationally to Canada, Central America, South America, Asia, Europe, and Australia.  Shipping rates are based on the weight of your order and desired shipping method. You can calculate shipping costs by using the Estimated Shipping Charges link on the shopping cart once you have added the items you would like to purchase. [...]

Our website has a built in fraud protection measure that prevents multiple cards from being used on the same order during the same session. In many cases, your first attempt may have been declined due to an incorrect postal code, phone number, or security code. If your transaction is declined, you can simply close your [...]

Hookah-Shisha.com wants you to be 100% satisfied with your order. You may return all unused items purchased at Hookah-Shisha.com within 30 days of the original delivery for a 100% refund (less shipping costs). Items (including freebies) left out of the returned package will be deducted from the refund at full retail value. [...]

You will receive two emails immediately after you have placed an order with us: one from Linkpoint, our credit card processor (for your credit card receipt), and another from us with your Order Confirmation. When your order ships, we will also send a third email with a tracking number.
For domestic orders (UPS) please allow at [...]