25
May
Our hookahs are made from the highest quality materials to ensure years of reliable smoking. Egyptian and Rotating Hookah are hand-made by artisan craftsman in our own factory in Jordan. Syrian hookahs are hand made as well with our direct supervision. Mod and Mini-Mod hookahs are machine made in China and utilize all tarnish proof [...]
25
May
If you do not receive shipping rates, this is a common question for International Orders, be sure that you have selected “USPS” from the drop down menu, this will then provide you with shipping rates. It is important that you make sure to select the proper shipping provider at the top of the page - [...]
25
May
We strive for the highest level of accuracy in order fulfillment. Our orders are triple checked to ensure completeness, but occasionally mistakes are made. We also insure all packages to ensure you are protected and that your order arrives safe and sound. We will be happy to correct any mistake we make and we ask [...]
25
May
Yes, you can browse for replacement hookah parts in our Hookah Accessories section of our website. There you will find just about every replacement hookah part as well as additional fun hookah accessories. For specialty replacement glass or other unique accessories you don’t see for sale in the section, please contact us for price estimates [...]
25
May
The most likely reason is that you have too much heat on your hookah bowl. Remove some charcoal and if it is still harsh then that means you burnt the tobacco and will have to re-pack a new bowl.
Some people will knock off all coal from their hookah bowl, then take the bowl off (but [...]
25
May
Generally, any non-carbonated beverage may be added to the water in a hookah base, or replace the water completely. We don’t recommend adding milk to the base, as this can cause the water to bubble into the hose. For more detailed information on water or other liquids in the base, check out the last few [...]
25
May
The most likely reason is your hookah is not air tight. It is vital for a hookah to have no air leaks or you are sucking in empty air. Double check the connections between the:
metal shaft / glass base
metal shaft / hose(s)
metal shaft / clay bowl
After you’ve checked to ensure your hookah is air tight, [...]
25
May
After removing all of the hoses from the shaft, and removing the shaft from the base, plug up all of the hose connector openings (not necessary with auto-seal hose connectors) and the hole in the downstem. With these holes fully plugged, attempt to blow air through the top of the shaft (where the bowl sits). [...]
25
May
Our hookahs are very easy to set-up and use. We provide detailed instructions with every hookah and are always available by telephone, email or Live Help to answer your questions.
Click here for setup diagrams for: Mya, Mod, Egyptian, Syrian, and Mini hookahs. Click here for hookah instructions.
Click here for a Rotator setup diagram, and [...]
25
May
All orders are shipped from our warehouse in Austin, Texas (See our UPS time in transit map), the Live Music and Hookah capital of the United States. Unfortunately, we do not have a customer reception area in our warehouse, nor do we have a “showroom” for you to visit or to shop in person. We [...]