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What are Reward Points?

Reward Points are a reward for making purchases or participating in activities or promotions sponsored by Hookah and Shisha Central (hookah-shisha.com).  Reward Points have no cash value but may redeemed on your next purchase (good as cash).  Each Reward Point you use on a purchase gives you even lower prices!

For example, 100 Reward Points = $2 off your next order.
 
You may log into the "My Account" section of our website to view how many rewards points you have and redeem them during the checkout process on your next purchase.

How do I find out how many Rewards Point I have? 

You will be able to determine how many Reward Points you have by signing into your account at hookah-shisha.com. With every purchase you make at Hookah and Shisha Central, your Reward Points will be credited to your account and made viewable in the "My Account" section at hookah-shisha.com.  Just log in with your username/password to view how many Reward Points you have accumulated.  You may also contact our Toll Free Customer Service Center at 1-866-HOOKAHS (1-866-466-5247) or email us at info@hookah-shisha.com.  You must be at least 18 years of age in order to open an account at Hookah and Shisha Central and earn Reward Points. 

How do I earn Reward Points?

You earn Reward Points by doing the following:

  • Place an order at hookah-shisha.com. You will receive one Reward Point for every eligible dollar spent on merchandise. If you cancel your order, no Reward Points will be credited.
  • Participate in promotions or other activities that Hookah and Shisha Central offers Reward Points.
  • Refer customers to hookah-shisha.com. You will receive up to 250 Reward Points (equivalent to $5 off your next order) for referring friends, family, or other customers to hookah-shisha.com. The customer that you refer must place a valid order at hookah-shisha.com in order for you to receive Reward Points. You must also have an account at hookah-shisha.com and have placed an order with our company. It is up to Hookah and Shisha Central whether Reward Points are awarded for referring customers.
How does someone lose Reward Points?

A member can lose Reward Points by doing any of the following:
  • A member can lose Reward Points for participating in any activities that may be deemed suspicious. Logging in for friends, signing up people without their knowledge, or having more than one account are all examples of cheating.
  • A member will lose their account and be banned from hookah-shisha.com if they are discovered to have either committed order fraud or used another's credit card without permission.
  • A member will lose their account and be banned from hookah-shisha.com if they are discovered to be under 18 years of age  without  expressed parental or guardian written consent.